Enrolment conditions

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By enrolling,
A. I agree to the enrolment conditions set out below, and
B. Confirm that I am 17 years or older (except for students in Creative Writing Quest for Kids or Teenage Creative Writers’ Program)

  1. Please make sure you’ve chosen your course or product carefully. We don’t refund course or product fees.
  2. Once your course has commenced, there are no transfers. 
  3. We reserve the right to cancel or terminate a course or refuse any enrolment as permitted by law. We also reserve the right to change the presenter of a course in certain circumstances. Naturally, if a course is cancelled by us, you’ll be offered a credit note or full refund.
  4. You also should understand that the course materials are copyright and you agree never to sell, rent or otherwise distribute your course materials in any way.
  5. All enrolled students are automatically included on the Australian Writers' Centre's mailing list which informs people about upcoming courses, writing opportunities, author events, competitions and exclusive discounts with our partners. If you desire you are welcome to unsubscribe at any time.
  6. When you have enrolled in a course with a start date and a tutor (“tutor-led courses”): If you can’t attend the course you’ve booked into, advise us in writing at least two weeks before the course starts, and you’ll receive a credit note for the full value of the course. You can use this credit note towards another course.
    In exceptional circumstances, special consideration may be given for withdrawals or transfers within the two-week period. If this occurs, you’ll be charged a $50 administration fee and a credit note will be issued for the remaining amount. Exceptional circumstances are defined as serious personal considerations or illness (documentation will be required). The Australian Writers’ Centre can’t accept responsibility for changes in your own work commitments.
  7. When you have purchased a course that does not have a start date or a tutor (“self-paced courses”): You have access to this course for 12 months from your purchase date. This is an online self-paced course. It doesn’t include any one-on-one tutoring.
  8. When you have purchased “Short Story Essentials”: You have access to this course for 12 months from your purchase date. This is an online self-paced course. It doesn’t include any one-on-one tutoring. But, once you’ve completed it, you can submit a short story of up to 2500 words and you’ll receive feedback on it from your tutor. Your submission must be received within 12 months of your purchase date.
  9. When you have purchased “Writing Chapter Books for 6-9 year olds” or “Laugh Out Loud” as an online course: You have access to this course for 12 months from your purchase date. This is an online self-paced course. It doesn’t include any one-on-one tutoring. But, once you’ve completed it, you can submit a small writing exercise and you’ll receive feedback on it from your tutor. Your submission must be received within 12 months of your course purchase date.
  10. When you have purchased “Writing Picture Books Masterclass” as an online course:You have access to this course for 12 months from your purchase date. This is an online self-paced course. It doesn’t include any one-on-one tutoring. But, once you’ve completed it, you can submit a picture book manuscript of up to 500 words and you’ll receive feedback on it from your tutor. Your submission must be received within 12 months of your purchase date.
  11. When you have purchased “Creative Writing Quest for Kids” as an online course: You and your creative kid have access to this course for 12 months from your purchase date. This is an online self-paced course. It doesn't include any one-on-one tutoring. Once the course has been completed, the student can submit a story of up to 800 words to receive feedback on it. The submission must be received within 12 months of the course purchase date.
  12. When you have enrolled in “MOJO MONTH”: You have access to this course for 2 months from your purchase date. This is an online self-paced course. It doesn’t include any one-on-one tutoring.
  13. When you have purchased a Gift Voucher: Your recipient has 3 years to redeem their gift voucher. The expiry date of a gift voucher cannot be extended.
  14. For $ value vouchers only: Gift vouchers can be used towards any course we provide at the Australian Writers' Centre, including our online tutor-led and online self-paced courses. If the gift voucher is not for the full value of the course, the recipient will be required to pay the balance upon enrolment. To redeem the gift voucher, the recipient must apply their unique code at checkout. The recipient will be advised of the enrolment conditions for their course upon enrolment. 
  15. Special condition – early bird offers: Early bird offers are valid only for the specific course starting on the specified date. The reduced price is not transferable to another course or a later course date. If you are unable to attend this course and receive a credit note, it will be for the value of the early bird offer and you will need to pay the balance of the full-price course when you redeem your credit note.
  16. Special condition – promo codes: Promo codes are valid only for the time specified and the expiry date cannot be extended.  The reduced price is not transferable to another course or a later course date. If you are unable to attend this course and receive a credit note, it will be for the value of the course fee less the promo code amount and you will need to pay the balance of the full-price course when you redeem your credit note. Promo code offers are only available for orders paid by credit card online or over the phone.